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Help & Contact

Parenting is tough enough, so if you need anything at all, just holler.

Covid-19 (Coronavirus)

We're closely monitoring the Covid-19 pandemic and how it affects us and our customers. The latest, up-to-date info, can be found in our Help Centre.


Before you contact us we may already have the answer to your question in our Help Centre.


You’ll find us online most of the day and when we’re not, we’ll get back to you pretty darn quick. Usually in minutes, sometimes hours, never days.

Here’s how to get in touch:

Chat - hit the purple button at the bottom of the screen.

Email - [email protected]

Social - Instagram, Facebook and Twitter.

Post - KIDLY, Hercules Way, Leavesden, WD25 7GS, UK

Press enquiries - email Helen at [email protected]